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Emergency Response
Incident Response
Available 24/7 for security incidents. Our team of experienced incident responders is ready to help your organization with cyber attacks, data breaches, and other security emergencies.
Fast Response
Average time to first response <30 minutes
Forensic Analysis
In-depth investigation of cause and impact
Detailed Reporting
Complete timeline and recommendations for the future
Containment & Recovery
Quickly contain and restore systems
Our Incident Response Services
Complete support for any type of security incident
< 30 minEmergency Response
Available 24/7 for acute security incidents. Fast mobilization of experienced incident responders.
< 2 hoursMalware Analysis
Reverse engineering and analysis of malware for complete threat intelligence.
< 4 hoursDigital Forensics
Forensic investigation of compromised systems for legally admissible evidence.
< 1 hourBreach Assessment
Determining scope and impact of a data breach or security breach.
< 30 minRansomware Response
Specialized response to ransomware attacks, including decryption assessment.
OngoingPost-Incident Support
Guidance on recovery, improvements, and reporting to regulators.
Incident Response Process
Structured approach based on the NIST framework
01
Preparation
Preparing incident response capabilities and procedures
Retainer agreementPlaybook developmentContact procedures
02
Detection & Analysis
Identifying and analyzing the security incident
Initial triageScope determinationImpact assessment
03
Containment
Containing the incident to prevent further damage
System isolationNetwork segmentationAccount lockdown
04
Eradication
Removing the threat actor and malware
Malware removalCredential resetPatch vulnerabilities
05
Recovery
Safely restoring systems and business processes
System restoreMonitoringValidation
06
Lessons Learned
Analysis and improvements for future incidents
Incident reportImprovementsTraining updates
Incident Response Retainer
Be prepared with an IR retainer agreement
With an Incident Response Retainer, you have guaranteed priority during security incidents. No queue, direct access to our IR team.
Guaranteed SLA response times
Pre-defined procedures
Discount on hourly rates
Annual IR exercise included
Direct contact with IR team
Security Incident? Contact Us Immediately
Our team is available 24/7. The sooner you call, the better we can limit the damage.
Call Now: +31 (0)20 123 4567Frequently Asked Questions
Answers to questions about incident response
How quickly can you respond to an incident?+
For critical incidents, we are on-site or remotely connected within 4 hours. We offer 24/7/365 availability via our incident response hotline.
What does incident response cost?+
We recommend an incident response retainer from 5,000 euros per year. This guarantees fast response and pre-agreed rates. Ad-hoc response is also possible but more expensive.
Do you also help with ransomware?+
Yes, ransomware response is one of our specializations. We help with containment, forensic investigation, recovery, and if necessary negotiation with threat actors.
Do you also do forensic investigation?+
Yes, digital forensics is part of our incident response. We deliver forensic evidence that is legally sound and usable for insurance claims.
Can you help with mandatory notifications?+
Yes, we support notifications to DPA (data breaches), NCSC (cybersecurity incidents), DNB (financial sector), and other supervisory authorities.
Do you have experience with large incidents?+
Yes, our team has experience with enterprise-scale incidents at publicly traded companies, government, and critical infrastructure.
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